Technology

In Bosnia and Herzegovina, there are currently no regulations that specifically relate to social networks. Only recently, discussions between civil society groups and the media have begun about the role of big tech companies, such as Meta, in freedom of expression and in spreading harmful content.

These discussions have been taking place in light of the EU’s recently-adopted Digital Services Act, which can serve as a model for any future regulation in Bosnia and Herzegovina. A network of civil society organisations – the Coalition for Freedom of Expression and Content Moderation – has recently been established to act as a mediator between social media companies and the public in safeguarding digital rights.

According to reports from international development agency IREX, newsrooms in Bosnia and Herzegovina are badly equipped and lack the skills to use advanced technologies for content production. Only large newsrooms have good equipment for content production and distribution. There is lack of research into the use of AI technologies in newsrooms and about the awareness and knowledge among journalists of the impact of AI on journalism. Some journalists have started trying out generative AI tools, and global trends show that their use is likely to increase and have a greater impact on journalism in the coming years.

Data from the Communication Regulatory Agency shows that there are 32 operators of cable companies providing audiovisual and radio media services, of which 10 are larger operators.